Privacy Policy

At Cheap Glove Nook Store (“we”, “us”, or “our”), we value your trust as much as we value the perfect fit of a premium baseball or softball glove. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website glovenook.com or make a purchase from us.

1. Information We Collect

Like a well-oiled glove, our operations require certain information to provide you with the best service:

Personal Information You Provide:

• Order Information: Name, shipping/billing address, payment details (processed securely), email address, and phone number
• Account Information: If you create an account, we collect username and password
• Communication Data: Emails, chat messages, or other correspondence

Automatically Collected Information:

• Device Information: IP address, browser type, operating system
• Usage Data: Pages visited, time spent, referring website
• Cookies & Tracking: See Section 6 for details

2. How We Use Your Information

We handle your data with the same care we take when inspecting gloves in our Edna, TX facility:

• Process and fulfill your orders for premium gloves from Wilson, Rawlings, Mizuno and other top brands
• Provide customer support and respond to inquiries
• Improve our website and product offerings
• Send transactional emails (order confirmations, shipping updates)
• Prevent fraud and enhance security (using 256-bit encryption)
• Comply with legal obligations

3. Sharing of Information

We treat your data like a prized glove – we don’t lend it out unnecessarily:

• Service Providers: Trusted partners who help with payment processing, shipping, and website operations (all PCI compliant)
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In connection with a merger or sale of assets

We never sell your personal information to third-party marketers.

4. Data Storage & Security

Your security is our top priority, just like the perfect fit is for your game:

• Data is stored on secure servers with limited access
• Payment information is processed with military-grade encryption – we never store full payment details after processing
• PCI DSS compliant systems meeting industry standards
• While we implement strong security measures, no system is 100% secure

5. Your Rights & Choices

You’re the MVP when it comes to your data:

• Access & Update: Review or edit your account information
• Opt-Out: Unsubscribe from marketing communications
• Delete: Request deletion of personal data (subject to legal requirements)
• Restrict Processing: Object to certain uses of your data

To exercise these rights, contact us at [email protected].

6. Cookies & Tracking Technologies

Our website uses cookies – small data files that help us:

• Remember your preferences and shopping cart
• Analyze website traffic and performance
• Provide relevant product recommendations

You can control cookies through your browser settings, but some features may not work properly without them.

7. International Data Transfers

While we serve customers globally (except some Asian/remote regions), your data is primarily processed in the United States with appropriate safeguards.

8. Children’s Privacy

Our Youth Gloves collection is for young athletes, but our website is not directed to children under 13. We don’t knowingly collect personal information from children.

9. Changes to This Policy

We may update this policy occasionally – the “Last Updated” date at the top indicates when changes were made.