At Cheap Glove Nook Store, we’re committed to delivering premium baseball and softball gloves from top brands like Wilson, Rawlings, and Mizuno to players worldwide. Our straightforward shipping and returns policies ensure you get the perfect glove with complete peace of mind.

Shipping Information

Order Processing

We process all orders within 1-2 business days (excluding weekends and holidays). You’ll receive a confirmation email with tracking information once your order ships.

Shipping Options

Standard Shipping (Recommended)

  • Carrier: DHL or FedEx
  • Delivery Time: 10-15 business days after shipment
  • Flat Rate: $12.95 USD
  • Best for customers who want faster delivery

Free Shipping

  • Carrier: EMS
  • Delivery Time: 15-25 business days after shipment
  • Available for orders over $50 USD
  • Best for budget-conscious customers

Note: We currently cannot ship to some Asian countries and remote regions. Shipping times may vary depending on customs processing in your country.

Returns & Exchanges

We stand behind every glove we sell. If you’re not completely satisfied with your purchase, we offer a simple return process within 15 days of receiving your order.

Eligibility Requirements

  • Item must be unused and in original condition
  • Original packaging must be intact
  • Proof of purchase is required
  • Return must be initiated within 15 days of delivery

Non-Returnable Items

For hygiene reasons, custom-fit gloves from our “Custom Gloves” category cannot be returned unless defective. All other baseball, softball, and youth gloves are eligible for returns.

How to Return an Item

  1. Contact Us: Email [email protected] within 15 days of receiving your order with your return request (use our template below)
  2. Get Approval: We’ll respond within 1 business day with return authorization and instructions
  3. Ship Item Back: Send the item to our facility using a trackable shipping method (see address below)
  4. Receive Refund: We’ll process your refund once we receive and inspect the returned item

Return Request Template

Subject: Return Request for Order #[Your Order Number]

Dear Cheap Glove Nook Team,

I would like to request a return/exchange for my recent purchase (Order #______ dated ______).

Item details:

Product Name: ______

Size: ______

Color: ______

Reason for return: ______

Please advise on next steps for processing this request.

Thank you,

[Your Full Name] [Your Contact Information]

Refund Process

  • Refunds are processed within 3-5 business days after we receive your return
  • Your refund will be issued to your original payment method (Visa, MasterCard, JCB, or PayPal)
  • Credit card/PayPal refunds typically appear within 5-10 business days
  • You’ll receive email confirmation when your refund is processed
  • Original shipping fees are non-refundable

Return Shipping

Customers are responsible for return shipping costs unless:

  • The item is defective
  • We made an error in your order

We recommend using a trackable shipping service and purchasing shipping insurance as we cannot guarantee receipt of returned items.

Exchanges

Need a different size or model? The fastest way is to:

  1. Return your original purchase
  2. Place a new order once your refund is processed

For special exchange requests, contact us at [email protected].

Damaged or Defective Items

If you receive a damaged or defective product, contact us immediately at [email protected] with photos of the issue. We’ll arrange for a replacement or refund and cover all associated shipping costs.

Return Address

Cheap Glove Nook Store
Returns Department
4542 White Avenue
Edna, TX 77957, USA

Have Questions?

Our glove experts are here to help! Contact us at [email protected] with any questions about shipping or returns.